Help / WhoIsOnline

WhoIsOnline Support

Need help connecting your Epic Games account or using the bot? Start with the bot, or email us.

Open WhoIsOnline ↗

What we can help with

• Epic Games account connection problems
• Telegram bot problems
• Incorrect friend or presence information
• Privacy and data deletion requests
• Other questions about WhoIsOnline

Get in touch

For product help: support-whoisonline@mervick.dev

For privacy or deletion requests: privacy-whoisonline@mervick.dev

Please describe the problem and include your Telegram username if useful. Do not email Epic passwords, one-time codes, or authentication tokens.